Shipping & Delivery Policy

At Relvexo Toronto, we aim to deliver your order as quickly, safely, and efficiently as possible. Below you will find all relevant information regarding our shipping and delivery process.

If you have any questions, please contact us at:
Email: info@relvexo.com

Processing Time

All orders are processed within 1–3 business days.

Once your order has been shipped, you will receive a confirmation email containing your tracking information, allowing you to monitor your shipment in real time.

Please note that processing times may be slightly extended during peak seasons, holidays, or promotional periods.

Estimated Delivery Time

The average shipping time is 4-9 business days, depending on your location.

Delivery times are estimates and may vary due to:

  • Customs clearance procedures

  • High shipping volumes

  • Local courier delays

  • International logistics factors

While we do our best to ensure timely delivery, Relvexo Toronto cannot guarantee exact delivery dates.

Shipping Origin & Method

All orders are shipped directly from our international supplier.

Because of this:

  • Products may be shipped from overseas warehouses

  • Customs duties or import taxes may apply depending on your country’s regulations

  • Any applicable customs fees are the responsibility of the customer

We work with reliable logistics partners to ensure secure and trackable shipping.

Shipping Costs

Shipping costs are calculated at checkout and depend on:

  • Package weight

  • Destination country

  • Selected shipping method

The total shipping fee will be clearly displayed before you complete your purchase.

Responsibility During Shipping

  • If the tracking information confirms that the package has been delivered to the address provided at checkout, responsibility transfers to the customer.

  • Customers are responsible for entering the correct shipping address.

  • Address errors must be reported within 24 hours of placing the order.

We are not liable for delivery issues caused by incorrect address details provided by the customer.

Contact

For any shipping-related inquiries, please contact:

Relvexo Toronto
Email: info@relvexo.com