Payment Policy

At Relvexo Toronto, we offer secure and convenient credit-based payment options to ensure a smooth checkout experience.

Please note that in credit-only countries, purchases can only be completed using approved electronic and card-based payment methods. Customers are responsible for selecting a valid payment method available in their region at the time of purchase.


Accepted Payment Methods

Depending on your location, we may offer the following payment options:

  • Credit Card (Visa, Mastercard)

  • Apple Pay

  • Google Pay

  • Shop Pay

Additional digital payment methods may be displayed during checkout depending on your device and region.


Payment Security

Your security is our priority.

  • All transactions are processed through a secure SSL-encrypted connection.

  • We work exclusively with trusted and certified payment providers.

  • Your payment details are never stored on our servers.

  • We do not have direct access to your full card or payment credentials.

This ensures that your personal and financial information remains fully protected at all times.


Payment Processing

Orders are processed only after payment has been successfully completed and confirmed by the payment provider.

If a transaction is declined or fails:

  • The order will not be processed.

  • The customer is responsible for resolving the issue with their payment provider.

  • An alternative approved payment method may be used to complete the purchase.


Refunds

If you are eligible for a refund (for example, after an approved return), the refund will be processed within 14 days after we have received and inspected the returned item.

Please note:

  • Refunds will always be issued to the original payment method used at checkout.

  • Processing times may vary depending on your bank or payment provider.

  • Shipping costs are non-refundable unless otherwise stated.


Contact

For any questions regarding payments or transactions, please contact:

Relvexo Toronto
Email: info@relvexo.com